Discover conversational AI for training

Stop Learning.
Start Practicing.

Create ultra-realistic scenarios with Artificial Intelligence. Let your learners practice 3x more in near-real conditions and accelerate skill development toward excellence.

AI ACT COMPLIANT
GDPR compliant
Your personas.
Your scenarios.
Your simulations.
Customer: Hello, I’m calling because I have an issue with my order. It was supposed to be delivered yesterday, but I still haven’t received anything. Agent: Hello, thank you for contacting us. I understand how frustrating that can be. Let me check the status of your order. Could you please confirm your order number?

Conversation becomes the new training ground. Practice.

Not a chatbot that answers. A conversational workout.

Voice changes everything

Speaking, hesitating, reacting, rephrasing. Voice engages the body, emotion and decision-making — just like in real life.

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AI makes practice possible

Conversational personas that can react, resist and adapt. No rigid scripts. No complacent answers.

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Realism comes from the field

Each scenario is built from real field situations, validated by experts and tailored to your operational challenges.

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The trainer makes the difference

Observation, analysis, debrief. It's the trainer who turns conversation into measurable progress.

From knowledge to action

Learning is not enough.
It's practice that turns knowledge into skill.

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AI scenarios verified, close to reality

At Face Up, scenarios are not simple conversational avatars.
They are designed from field data, real situations and research, to reproduce credible, consistent behaviors with high pedagogical value.

Insurance
Present a complex financial product
Transportation
Assist a traveler in difficulty
Retail
Handle a queue under pressure
HR
Conduct a recruitment interview
Hospitality / Food Service
Handle a complaint
Healthcare
Support an anxious patient before a procedure
Sales
Negotiate contract terms
OUR MISSION

Unlocking human potential, one conversation at a time.

Our mission is to bridge the gap between training and real-world performance.

Through realistic conversational training, powered by AI, we help trainers and organizations turn knowledge into concrete action.

Our platform enables experts to design authentic scenarios, observe conversations and deliver precise, actionable feedback — so learners don’t just learn what to say, but how to say it, at the right moment.

We believe technology should not replace human expertise, but amplify it, making practice more realistic, coaching more precise and learning more impactful.

How does it work?

How Face Up works, in 3 steps
1
Create your scenarios and business personas
From your real field situations, trainers design conversational scenarios tailored to their learning objectives.

Personas, context, difficulty level, intents… everything is configurable.
Learn more
01
Persona definition
#01
Scene creation
#02
Scenario assembly
#03
Scenario sharing
#04
2
Let your learners practice through conversation
Learners interact with AI personas in realistic situations:
sales, management, customer relations, sensitive situations…

Exchanges can take place by voice or video call, in self-guided or supervised sessions.
Learn more
02
3
Analyze exchanges and coach with precision
Trainers observe sessions live or on replay, with precise timestamps.

They analyze content, form and posture, then deliver clear, actionable feedback.
Learn more
03
Scenario: "Difficult customer in store"
Thomas
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82/100
+7 since last session.
Empathy
28%
4
0
1
2
3
4
5
6
7
8
%
23%
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Speech clarity
16%
1
8
7
6
5
4
3
2
1
0
%
13%
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Stress management
56%
5
1
2
3
4
2
3
4
5
6
%
47%
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With AI, every interaction becomes a training session.

The right combination of pedagogy, realism and control

Scenario creation

Design ultra-realistic role-plays from your business contexts. Define learning objectives, personas, difficulty level and conversation rules.

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Augmented observation & debrief

Follow exchanges live or on replay, with precise timestamps.

Analyze content, form and posture to deliver clear, actionable feedback.

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Realistic training

Field-like conversations to practice deciding, reacting and interacting.

Real-time observation

See what really happens during sessions, without disturbing the learner.

Actionable feedback

Detailed exchange analysis for concrete, useful and immediately actionable debrief.

Security & compliance

Secure data, GDPR and AI Act compliant hosting, controlled AI usage.

Two ways to interact with your roleplays

Choose the experience that best fits your training:

Voice Conversation

Learners speak directly with AI, just like in a real situation.

Conversational Avatar

Learners interact with an AI-generated avatar that embodies a realistic persona.

New: real-time emotions

Avatars express emotions and react instantly to learner responses, making simulations more realistic.

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Integration

Easily integrate Face Up into your LMS

Face Up integrates easily (SCORM, LTI & SSO) into your existing learning paths and turns your theoretical content into training scenarios.

Artificial intelligence offers us new ways to learn. Let's go.

3
times

more practice in training without additional trainer mobilization costs

95
%

learner satisfaction across 1,000+ simulations completed

30
%

average time saved toward skill mastery

Those who use it talk about it best

Training managers, HRDs and trainers share their experience with Face Up.

Our latest articles

Move from training… to practice

With Face Up, your teams practice, experiment, and improve through simulated conversations.