AI role-playing for
customer relations
Develop your skills by practicing authentic role-playing situations.
- Library of personas built with real interviews
- Automated feedback based on your educational objectives
- Assessment of your skills with individualized action plans
TRAINING PLAYER SINCE 2020
Our references.
OUR CASE STUDIES
They're reinventing their training with Face Up
Eurotunnel x Face Up — S'entraîner à gérer les situations perturbées
Face Up accompagne Eurotunnel pour entraîner ses équipes voyageurs et fret aux moments de tension (retards, afflux). En classe, les …
Études de cas & témoignages sur nos offres — Academy, Campus, Corporate
Trois façons de faire pratiquer la relation client avec l’IA : Academy (ateliers French Tech pour amorcer), Campus (IAE Lille …
French Tech x Face Up — Former les entrepreneurs aux techniques commerciales
Face Up est utilisé dans des programmes d'incubation (French Tech Tremplin, SINGA, EuraTechnologies, bientôt Sport dans la Ville) avec des …
TRAIN THROUGH PRACTICE
Try a new way to learn!
Master a cold call
Capture attention, answer objections and close without fear of disturbing.
Practice a sales interview
Identify a prospect's needs through active listening and propose an adapted solution.
Negotiate in professional situations
Learn to negotiate win-win, handle ultimatums and close effectively.
Ressources humaines
Know how to say no with assertiveness
Refuse unreasonable requests and set your boundaries without guilt or aggression.
Management
Give constructive feedback
Learn to adapt your message and practice feedback with your colleagues.
Management
Manage a conflict with diplomacy
Master active listening and reformulation to defuse tensions before escalation.
LeadershipOUR RESEARCH WORK
The science behind our simulations.
The difference with ChatGPT is the quality of our simulations based on real interviews.
Each persona on Face Up is built after several structured interviews to create the most accurate digital versions. We obtain the following data:
- Personal objectives and decision grids
- Beliefs and values
- Behaviors and questions asked
- Environment and context
Evgeny Niva
Psychologist and Trainer
PhD Candidate at ESSEC in organizational sociology
Thanks to the quality of the data collected, Face Up simulations are immersive and, above all, authentic.
The debriefings given by our AI are calibrated to your educational objectives.
Each exercise on Face Up gives rise to a personalized debriefing carried out by the AI according to the prepared situation. They include in particular the following elements:
- Overall score
- Specific comments on the result
- Strengths to strengthen
- Areas of work for progress
Successful business coaching means not discouraging the learner with 50 things to put in place. We need to identify the few key actions that will have an immediate impact for them.
Michael Boscher
Face Up Advisor
Coach and sales trainer
Ex Sales Director in retail and startup
TRAINING CENTERS
Companies, modernize your training!
We help you boost your training paths:
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Create your own scenarios with our no-code authoring tool.
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Use Face Up in person, remotely or in e-learning.
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Measure (finally) your learners' soft skills.
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Practice 10 times more than in traditional training.
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Create challenges and gamify your sessions.
Camille - Startup Manager
At EuraTechnologies we help startups succeed. A skill that entrepreneurs neglect is customer relationship management. With Face Up, we want them to practice with AI to progress quickly and develop their clientele.
Michel Verhaegen
Face Up Advisor
HR University of Picardie
It's astonishingly intelligent. We are really on an ideal of a sandbox, it is virtual coaching to prepare.
Thierry Bonetto
Face Up Advisor
ex Danone Training HR Director
Simulations with AI and the quality of feedback are a huge time saver for training centers.
THE RETURN ON WINNING INVESTMENT
No longer choose between time, budget and quality.
Tired of videos and quizzes?
Don't know how to integrate AI into your training?
Looking to introduce more practice into your training?
You're in the right place.
The authoring tool for you
To develop soft skills, you have to practice. Theory and quizzes are not enough. Here, you offer 10x more practice to your learners to gain confidence 10x faster!
Get more results!
Our simulations are based on research. Thanks to role-playing and regular debriefings, your learners learn 40% faster and memorize content almost 4 times longer.
OUR MISSION
Accelerate learning.
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Create the best possible experience to develop soft skills, through immersive and authentic exercises.
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Make our training tools accessible to as many people as possible to develop the most sought-after skills: soft skills.
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Demystify Artificial Intelligence to learners and trainers as a development tool and never a replacement.