Turn every conversation into a coaching opportunity

The coaching module of the Face Up authoring tool automatically analyzes each roleplay and delivers a structured debrief aligned with the pedagogical criteria you have defined.

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Strengths
• You guided the customer through the next steps
• Your language is very clear and jargon-free, well done :)
Areas for improvement
• Try to use shorter sentences
• Strengthen your active listening by using rephrasing
Action plan
• I recommend you follow the DISC module at the following link
• Then come back to practice, you’ll soon master this exercise

Immediate debrief after every simulation

As soon as the session ends, the learner receives an instant structured debrief, calibrated to the learning objectives set by the trainer.

Discover Face Up

AI-augmented video analysis

Gaze
The system evaluates eye direction and frequency during the exchange. Regular eye contact with the camera fosters connection and builds trust.
Voice
AI analyzes tone, pace and voice clarity. Controlled delivery and confident tone make messages more persuasive.
Gesture management
Roleplays can be conducted in multiple languages and also allow non-native speakers to practice in a foreign language.
Posture
AI analyzes the learner’s overall posture: stability, body openness and position facing the camera. An open, stable posture strengthens credibility and message impact.
Speech clarity
AI evaluates speech structure and the ability to express ideas clearly and concisely. A structured message facilitates understanding and improves exchange impact.
Silence management
The analysis identifies moments where the learner does or doesn’t give response time to their counterpart. Silences can be a powerful lever to foster reflection or strengthen a negotiation.

Timeline of key moments

Identify the high points and low points of every conversation

A continuous improvement loop

Practice, receive feedback, then repeat to progress:

Simulation

The learner enters an immersive scenario and interacts with a conversational avatar.

Analysis

Key conversation moments are identified and linked to timestamps.

Coaching

The learner receives structured feedback to understand their performance.

New simulation

The learner can replay the scenario or test a new situation.

Transform your training
into immersive experiences!

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