Summary
The website and the Face Up solution are published by QONVERS., headquartered in Lille. Our AI-powered conversational simulations are exclusively designed for professional training. In line with our data sovereignty commitments, all your data and technical infrastructure is hosted in Europe (France region) on AWS. For any questions regarding your data, our DPO can be reached at: dpo@face-up.fr.
1. Website Publisher
The website https://face-up.fr (and its subdomains) is published by QONVERS., operating under the trade name Face Up.
- Legal form: Simplified Joint-Stock Company (SAS) with a share capital of €100.
- Registered office: Parc EuraTechnologies, 165 avenue de Bretagne, 59000 Lille, France.
- Trade Register / SIREN: 105 323 091 (Lille Métropole Trade Register).
- EU VAT number: FR30 105 323 091.
- Publication Director: Mame-Mor FALL.
- Contact: contact@face-up.fr.
2. Hosting
The technical infrastructure and the solution's data are hosted within the European Union.
- Host: Amazon Web Services (AWS).
- Server location: Paris (France) region.
- Contracting entity: AWS EMEA S.à r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg.
3. Intellectual Property
All elements making up the solution (software, algorithms, texts, visuals, stock avatars, and educational content) are the exclusive property of QONVERS.
- Any reproduction or representation, in whole or in part, of the website or its components, without express authorization, is prohibited and would constitute infringement.
- Users have a personal, non-transferable right of use within the scope of their training activities.
4. Personal Data Protection (GDPR)
The processing of personal data carried out through the solution is governed by our Privacy Policy.
- Data Protection Officer (DPO): Mr. Jasper Desmet, reachable at dpo@face-up.fr.
- User rights: In accordance with the GDPR, you have rights of access, rectification, erasure and objection. These requests must be sent by email to the contact address mentioned above.
5. Artificial Intelligence and Transparency (AI Act)
Face Up acts as a provider of artificial intelligence systems.
- Classification: the AI systems used are classified as minimal risk under the European AI Act, and are subject to the transparency obligations of its article 50.
- Usage: Face Up is a tool exclusively dedicated to teaching and skills development. The generated debrief is for training purposes and cannot support any decision about the learner's job, pay or career.
- Transparency: our information obligations are set out in full on the How Face Up uses AI page.
6. Cookies
The website uses trackers necessary for the proper functioning of the service and, subject to your consent, audience measurement cookies. You can configure your preferences at any time via our cookie management console.
7. Applicable Law and Jurisdiction
These legal notices are governed by French law. Any dispute relating to the use of the website or the solution, failing amicable agreement, shall be brought before the courts of Lille.
