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Describe the situation to SAM, your authoring assistant. SAM asks for what’s missing, then builds the persona, the scene, the scenario, the debrief and the cheat sheet. You test, you adjust, you publish.




In one sentence, as you would to a colleague: “a manager setting an underperforming sales rep back on track”. Add your materials if you have any.
The persona’s profile, the stakes, what makes it succeed or fail: SAM asks for what it needs, nothing more.
Persona, scene, scenario, debrief and cheat sheet, in your method. Every piece is checked before it is offered to you.
Play the scenario yourself, adjust what doesn’t suit you, then open it to your learners or publish it in your LMS.
An example from the Studio: the “Closing without pushing” scenario, in a travel agency.
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Brief, product sheet, process, call transcripts, assessment grid: upload them and SAM uses them for the persona, the vocabulary and the debrief criteria.
Sales method, management method, in-house framework: SAM applies it to every piece of the scenario.
Over 60 languages, each with its own rules: the persona speaks like a native, not like a translation.
Every persona, scene, scenario and debrief is checked before it is offered to you: within your framework, consistent, written to be spoken.
Virtual learners with typical profiles (the model student, the tough negotiator, the one who doesn’t dare) replay the scenario to check that the persona holds up.
Everything stays editable in the Studio: persona, scene, scenario, debrief and cheat sheet.
We co-create the first scenarios with your team and train your trainers. After that, they build and edit the next ones without us.

A complete programme for LeShuttle’s customer relations academy.
Galaxie Conseil uses it to roll out its own management method with its clients.
✦ SAM authoring tool
Describe a situation from your line of work: SAM turns it into a scenario your teams can play today.

Hi! Shall we practise?